GRG – VTM Series (Video Teller Machine)
VTM is a pioneering banking channel solution that leverages video conferencing technology to integrate the merits of self-service and counter service, providing full range banking experience with smaller footprint. With its versatile modular design, VTM enables migration of complex counter services and customized financial consulting services to the self-service terminal. Over 95% of counter services are available on VTM, thus it can be utilized for branch transformation or teller-less branch, allowing customers to do almost all their banking business via real-time video interaction and guidance of remote teller.
Specifications
Multi-Channel Integration
Round-the-clock Availability
Extended Network
Integrated Resources
Multi-Channel Integration
- VTM is an innovative solution to integrate branch counter, ATM, internet banking, mobile banking and telephone banking. VTM offers full range services to customer, including retail & corporate banking services.
Round-the-clock Availability
- 24/7 remote teller assistance allows bank to extend far beyond its ordinary operation hours.
Extended Network
- Compared to a traditional branch, VTM requires much lower fixed and operational cost, as well as less regulatory application procedure, thus it is more flexible to be deployed to various off-premises locations
Integrated Resources
- VTM facilitates a standardized and high-quality service platform to make the best use of expert resources.
